1. Collection of Information.
1.1 Registration. To simply view this Site, you are not required to register with the Site.
1.2 Orders. If you purchase a product or service from the Site, we request certain personally identifiable information to process your order. You will need to provide contact information (such as name, email, shipping address and phone number) and financial information (such as credit card number and expiration date). EarthBrowser uses this information for billing purposes and to process your orders.
1.3 Promotions, Contests or Surveys. From time-to-time we may provide you the opportunity to participate in promotions, contests or surveys on our website. If you participate, we will request certain personally identifiable information from you. Participation in any promotion, contest or survey is completely voluntary. Therefore, you have a choice whether or not to disclose this information. We may use a third party service provider to conduct these promotions, surveys or contacts. The third party service provider's contract will contain provisions governing the use of the personally identifiable information that is collected.
1.4 Log Files. With the assistance of a business partner, EarthBrowser gathers certain information automatically. This information includes internet protocol (IP) addresses, browser type, Internet service provider, referring/exit pages, operating system and click-stream data. EarthBrowser uses this information, which does not identify individual users, to analyze trends, administer the website, track users' movements and gather broad demographic information about our user base as a whole. Automatically collected information is not linked to a user's personally identifiable information.
1.5 Cookies. A cookie is a small text file that our computer sends to your computer and that your computer sends back to us each time you make a request from our Site. A cookie contains a unique identification number that identifies the visitor's browser, but not necessarily the visitor. EarthBrowser uses session ID cookies during the purchasing process. A session ID cookie expires when you close your browser. Session ID cookies are used to keep track of click-stream data, to provide tailored content, to enhance navigation and to offer a personalized experience. EarthBrowser does not use persistent cookies on the Site. A persistent cookie remains on your hard drive for an extended period of time.
2. Uses of Information. EarthBrowser use the information collected from the Site in the following manner:
2.1 Welcoming and Customer Service. Based upon the personally identifiable information provided to us, EarthBrowser sends an email confirming your purchase. EarthBrowser also collects information (name, email, telephone number and problem) as necessary to assist you with product support.
2.2 Communications from EarthBrowser
2.2.1 Special Offers and Updates. EarthBrowser occasionally sends you information on updates, special deals, promotions and other products that might be of interest to you. Out of respect for your privacy, we provide you with the option not to receive these types of communications. Please see the "opt-out" section below.
2.1.2 Service-Related Announcements. EarthBrowser occasionally sends you service-related announcements. For example, if a bug patch is recommended for a product you purchased, EarthBrowser will send you an email with the necessary patch. Out of respect for your privacy, we provide you with the option not to receive these types of communications. Please see the "opt-out" section below.
3. Information Sharing and Disclosure
3.1 Personally Identifiable Information. We share personally identifiable information only in limited circumstances. Specifically, we (i) share personally identifiable information for purposes of processing and fulfilling your order (and this sharing may be to third parties) and (ii) we have contracted with a credit card processing company to bill you for the products purchase provided on the Site. These companies do not use personally identifiable information for any use other than credit card processing. However, we will not be responsible or liable for use of the information required by credit card companies in contravention of their policies, contractual obligations or general good business procedures.
3.2 Legal Disclaimer. We reserve the right to disclosure your personally identifiable information as required by law, when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process served on our company.
3.3 Sale or Transfer of EarthBrowser. If all or a portion of EarthBrowser is transferred, sold, merged, ceases operations, goes bankrupt or is otherwise involved in a transaction where the ownership or management of EarthBrowser is changed (individually or collectively a "Transaction") then your personally identifiable information or other user information may be transferred or assigned to a third party as part of the Transaction.
6. Changes to Personally Identifiable Information. Users must provide accurate and correct contact information (name, mailing address, email address and telephone number). If your personally identifiable information changes or if you no longer desire our support services, you may correct, update or deactivate your information or preferences by sending your request to support [at] earthbrowser.com. Please remember that we may not be able to honor your request if we are legally obligated to retain that information.
support [at] earthbrowser.com